PRIVACY POLICY

https://www.bespokexperience.com/ is an Internet domain owned by:

  • Brenda Damphousse 
  • Avinguda de la Mar, 11, 07183 Calviá, Palma de Mallorca.

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, we detail our Privacy Policy below. 

We reserve the right to modify this Privacy Policy to adapt it to new legislation, case law, or interpretations by the Spanish Data Protection Agency. In this case, such changes will be announced, clearly indicating the modifications made in advance and requesting, if necessary, acceptance of such changes.

The User undertakes that all the data provided by them is true and correct. 

WHAT TYPE OF DATA WILL WE USE?

Identifying data, images, or videos from video surveillance cameras and/or publication on social media.

FOR WHAT PURPOSES WILL WE USE USER DATA?

  • Images from video surveillance cameras for security control.
  • To respond to queries from Users who contact us via the contact forms. 
  • For tax, accounting, and administrative management in order to manage the service requested by the User and the corresponding legal obligations arising from the service provided.  
  • When sending us your CV for personnel selection processes.
  • If the User accepts cookies, data such as IP address, geolocation, service usage log, sites, and habits will be collected in order to improve the quality of the service/product and for statistical purposes. 
  • Images and/or videos on social media and the website for promotional use 

WHAT ARE THE LEGITIMATE BASES FOR PROCESSING?

We may process the User's personal data due to a legitimate interest, with regard to the service we provide and with regard to sending personalized commercial communications or newsletters, both by ordinary and electronic means, relating to our products and services. 

When the basis for processing is consent, we will request acceptance as a legitimate basis for using the data. Please note that the User may revoke this consent at any time by sending us an email to brenda@mybrenda.net.

HOW LONG WILL WE KEEP USER DATA?

We will keep the User's personal data in our information systems for as long as necessary, for the duration of the customer relationship, and to comply with legal obligations. 

TO WHOM MAY WE DISCLOSE USER DATA?

User data will not be transferred to third parties except in cases where there is a legal obligation to do so, where you expressly authorize us to do so, and/or where it is necessary to comply with the contract agreed upon to provide our services.

In order to manage the services and/or products you request from us, in some cases it will be necessary to transfer the data to companies in the same group and/or service providers for administrative purposes, storage, or to support communication.

No data transfers outside the European Union are planned, except in cases where the User expressly authorizes us to manage the service we offer.

HOW CAN THE USER EXERCISE THEIR RIGHTS?

 The User may exercise their rights of access, rectification, opposition, and deletion of their data, as well as request the limitation and portability of their data by sending an email to brenda@mybrenda.net.

En los siguientes casos: 

  • To rectify inaccurate data or, where appropriate, request its deletion (right to be forgotten) when, for example, you have withdrawn your consent. In this case, we will only keep it for the exercise or defense of claims and/or for compliance with a legal obligation. 
  • To request the limitation of data processing when, for example, the data is no longer necessary for the purposes for which it was collected.
  • To request the portability of the User's data in an automated format that allows it to be copied, transferred, and transmitted, when the processing is carried out by automated means.
  • In addition, you may lodge a complaint with the Supervisory Authority (Spanish Data Protection Agency www.agpd.es).

WHAT TYPE OF DATA IS NOT REQUIRED? 

The mandatory nature of certain data collected on the website will be indicated on the forms by means of an asterisk (*) and/or a warning. Failure to provide such data may prevent us from providing all services related to such data, releasing us from any liability for the non-provision or incomplete provision of these services.